{"id":2889,"date":"2021-03-24T16:37:08","date_gmt":"2021-03-24T15:37:08","guid":{"rendered":"https:\/\/www.fepagroup.com\/?page_id=2889"},"modified":"2021-05-17T09:59:17","modified_gmt":"2021-05-17T07:59:17","slug":"customer-services","status":"publish","type":"page","link":"https:\/\/www.fepagroup.com\/en\/organization\/customer-services\/","title":{"rendered":"Customer Services"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6m99cj-61e031f7c5458f36ef87752f31e0b6d5\">\n.avia-section.av-kf6m99cj-61e031f7c5458f36ef87752f31e0b6d5{\nbackground-color:#2581c4;\nbackground-image:unset;\n}\n<\/style>\n<div id='small-section-size'  class='avia-section av-kf6m99cj-61e031f7c5458f36ef87752f31e0b6d5 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-0  el_before_av_three_fourth  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-blcg5-1f9c93351938d00aec5b9a3193af911a\">\n.flex_column.av-blcg5-1f9c93351938d00aec5b9a3193af911a{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-blcg5-1f9c93351938d00aec5b9a3193af911a av_three_fourth  avia-builder-el-1  el_after_av_section  el_before_av_section  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding '     ><p><section  class='av_textblock_section av-7mmtb-83b836e2887f781a83dee8d14c876fbe'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"divisore-prodotti\">\/<\/span>ORGANIZATION <span class=\"divisore-prodotti1\">\/<\/span>CUSTOMER SERVICES<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6ms9bh-9b4359ae0ab93f98034a751987fd6cd0\">\n#top .hr.hr-invisible.av-kf6ms9bh-9b4359ae0ab93f98034a751987fd6cd0{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-kf6ms9bh-9b4359ae0ab93f98034a751987fd6cd0 hr-invisible  avia-builder-el-3  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kf6k3ibv-257113d3eba7e69b30c58169898b04c6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Customer Services<\/h1>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6k3ibv-8b6b22d13d18084898b3048400c46656\">\n#top .av_textblock_section.av-kf6k3ibv-8b6b22d13d18084898b3048400c46656 .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-kf6k3ibv-8b6b22d13d18084898b3048400c46656'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>For us, granting excellent customer service means paying <strong>attention to the entire supply cycle<\/strong>, from design to delivery of the packaging, paying attention to each customer&#8217;s packaging line and studying its criticalities, anticipating them with ad hoc solutions.<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6noogb-fcef87a1845cb8c521d32b526560e19f\">\n.avia-section.av-kf6noogb-fcef87a1845cb8c521d32b526560e19f{\nbackground-color:#f3f6f9;\nbackground-image:unset;\n}\n<\/style>\n<div id='box1-home'  class='avia-section av-kf6noogb-fcef87a1845cb8c521d32b526560e19f main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_three_fourth  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nsehj-196535fea260f100df8a0275ecceebad\">\n.flex_column.av-nsehj-196535fea260f100df8a0275ecceebad{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-nsehj-196535fea260f100df8a0275ecceebad av_one_fourth  avia-builder-el-7  el_before_av_three_fourth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tey5j-06b75d7ab5b70b2c7a7055859d672648\">\n.flex_column.av-tey5j-06b75d7ab5b70b2c7a7055859d672648{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-tey5j-06b75d7ab5b70b2c7a7055859d672648 av_three_fourth  avia-builder-el-8  el_after_av_one_fourth  avia-builder-el-last  flex_column_div av-zero-column-padding '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6l0yab-80456cfe2d654cd74da7b847f5a197a1\">\n.avia-image-container.av-kf6l0yab-80456cfe2d654cd74da7b847f5a197a1 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kf6l0yab-80456cfe2d654cd74da7b847f5a197a1 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kf6l0yab-80456cfe2d654cd74da7b847f5a197a1 av-styling-no-styling avia_animated_image av-animated-when-visible-95 right-to-left avia-align-  avia-builder-el-9  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-2878 avia-img-lazy-loading-not-2878 avia_image ' src=\"https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/10\/servizi-al-cliente-img.jpg\" alt='Fepa  - Immagine - Servizi al cliente' title='Sandra - Immagine - Servizi al cliente'  height=\"800\" width=\"1200\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/10\/servizi-al-cliente-img.jpg 1200w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/10\/servizi-al-cliente-img-300x200.jpg 300w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/10\/servizi-al-cliente-img-1030x687.jpg 1030w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/10\/servizi-al-cliente-img-768x512.jpg 768w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/10\/servizi-al-cliente-img-705x470.jpg 705w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/div><\/div><\/div><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640\">\n.avia-section.av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640{\nbackground-color:#f3f6f9;\nbackground-image:unset;\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640 main_color avia-section-default avia-no-border-styling  avia-builder-el-10  el_after_av_section  el_before_av_section  sezione-pagina-sovrapposta avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2u3b-291d6e7e4f5e59d569c7419f25baa6a2\">\n.flex_column.av-2u3b-291d6e7e4f5e59d569c7419f25baa6a2{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2u3b-291d6e7e4f5e59d569c7419f25baa6a2 av_three_fifth  avia-builder-el-11  el_before_av_one_third  avia-builder-el-first  colonna-1-pagina-interna first flex_column_div av-animated-generic bottom-to-top av-zero-column-padding '     ><p><section  class='av_textblock_section av-7mmtb-83b836e2887f781a83dee8d14c876fbe'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"divisore-prodotti\">\/<\/span>ORGANIZATION <span class=\"divisore-prodotti1\">\/<\/span>CUSTOMER SERVICES<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kf6k3ibv-257113d3eba7e69b30c58169898b04c6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>The customer at the centre<\/h2>\n<p>Quickly satisfying the most different requirements, finding the packaging that best meets the needs and solving any criticality linked to the production process, granting the highest level of quality and service. This is the approach that has always set us apart from our customers. Briefly: <strong>flexibility and versatility<\/strong>.<\/p>\n<p>Each customer is followed by a dedicated <strong>Key Account<\/strong> in all phases of the project, from the <strong>feasibility study<\/strong>, to <strong>design<\/strong>, through to <strong>production and after-sales<\/strong>. In addition, we are able to provide other fundamental service benefits. Here are the most important ones.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dkrx3-69d83b6350ee27edf04f7eed93588683\">\n.flex_column.av-dkrx3-69d83b6350ee27edf04f7eed93588683{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-dkrx3-69d83b6350ee27edf04f7eed93588683 av_one_third  avia-builder-el-14  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-animated-generic right-to-left av-zero-column-padding '     ><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6noogb-fcef87a1845cb8c521d32b526560e19f\">\n.avia-section.av-kf6noogb-fcef87a1845cb8c521d32b526560e19f{\nbackground-color:#f3f6f9;\nbackground-image:unset;\n}\n<\/style>\n<div id='box1-home'  class='avia-section av-kf6noogb-fcef87a1845cb8c521d32b526560e19f main_color avia-section-default avia-no-border-styling  avia-builder-el-15  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tey5j-78cde5a0a6b416aa35460ced86257709\">\n.flex_column.av-tey5j-78cde5a0a6b416aa35460ced86257709{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-tey5j-78cde5a0a6b416aa35460ced86257709 av_three_fourth  avia-builder-el-16  el_before_av_one_fourth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6l0yab-9523a91c5d56a1fcde11d0a551f7d8ce\">\n.avia-image-container.av-kf6l0yab-9523a91c5d56a1fcde11d0a551f7d8ce img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kf6l0yab-9523a91c5d56a1fcde11d0a551f7d8ce .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kf6l0yab-9523a91c5d56a1fcde11d0a551f7d8ce av-styling-no-styling avia_animated_image av-animated-when-visible-95 left-to-right avia-align-  avia-builder-el-17  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-2895 avia-img-lazy-loading-not-2895 avia_image ' src=\"https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-10.jpg\" alt='Fepa  - Immagine - Organizzazione - Produzione' title='Sandra - Immagine - Organizzazione - Produzione'  height=\"800\" width=\"1200\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-10.jpg 1200w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-10-300x200.jpg 300w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-10-1030x687.jpg 1030w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-10-768x512.jpg 768w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-10-705x470.jpg 705w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nsehj-88fc04b7c3f04b818d3c525a94ecff07\">\n.flex_column.av-nsehj-88fc04b7c3f04b818d3c525a94ecff07{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-nsehj-88fc04b7c3f04b818d3c525a94ecff07 av_one_fourth  avia-builder-el-18  el_after_av_three_fourth  avia-builder-el-last  flex_column_div av-zero-column-padding '     ><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640\">\n.avia-section.av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640{\nbackground-color:#f3f6f9;\nbackground-image:unset;\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640 main_color avia-section-default avia-no-border-styling  avia-builder-el-19  el_after_av_section  el_before_av_section  sezione-pagina-sovrapposta avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dkrx3-0b521bdb91a8be37d111299721fd8bf7\">\n.flex_column.av-dkrx3-0b521bdb91a8be37d111299721fd8bf7{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-dkrx3-0b521bdb91a8be37d111299721fd8bf7 av_one_third  avia-builder-el-20  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751\">\n.flex_column.av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751 av_three_fifth  avia-builder-el-21  el_after_av_one_third  avia-builder-el-last  colonna-1-pagina-interna flex_column_div av-animated-generic bottom-to-top av-zero-column-padding '     ><p><section  class='av_textblock_section av-7mmtb-83b836e2887f781a83dee8d14c876fbe'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"divisore-prodotti\">\/<\/span>ORGANIZATION <span class=\"divisore-prodotti1\">\/<\/span>CUSTOMER SERVICES<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kf6k3ibv-257113d3eba7e69b30c58169898b04c6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Total traceability<\/h2>\n<p>We are able <strong>to track the entire manufacturing process<\/strong>, from the individual reel to the individual box. This gives customers control over the product at all stages and allows them to trace the date of production, the production line and the exact composition of the item.<\/p>\n<p>The ability <strong>to intervene in the production process in real time<\/strong>, the <strong>mitigation of risk<\/strong> and the ease of identifying defective products are just some of the advantages of working in total transparence.<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6noogb-fcef87a1845cb8c521d32b526560e19f\">\n.avia-section.av-kf6noogb-fcef87a1845cb8c521d32b526560e19f{\nbackground-color:#f3f6f9;\nbackground-image:unset;\n}\n<\/style>\n<div id='box1-home'  class='avia-section av-kf6noogb-fcef87a1845cb8c521d32b526560e19f main_color avia-section-default avia-no-border-styling  avia-builder-el-24  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nsehj-196535fea260f100df8a0275ecceebad\">\n.flex_column.av-nsehj-196535fea260f100df8a0275ecceebad{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-nsehj-196535fea260f100df8a0275ecceebad av_one_fourth  avia-builder-el-25  el_before_av_three_fourth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tey5j-06b75d7ab5b70b2c7a7055859d672648\">\n.flex_column.av-tey5j-06b75d7ab5b70b2c7a7055859d672648{\n-webkit-border-radius:0px 0px 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class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-2896 avia-img-lazy-loading-not-2896 avia_image ' src=\"https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-11.jpg\" alt='Fepa  - Immagine - Organizzazione - Produzione' title='Sandra - Immagine - Organizzazione - Produzione'  height=\"800\" width=\"1200\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-11.jpg 1200w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-11-300x200.jpg 300w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-11-1030x687.jpg 1030w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-11-768x512.jpg 768w, https:\/\/www.fepagroup.com\/wp-content\/uploads\/2020\/11\/organizzazione-11-705x470.jpg 705w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/div><\/div><\/div><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640\">\n.avia-section.av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640{\nbackground-color:#f3f6f9;\nbackground-image:unset;\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div id='av_section_7'  class='avia-section av-kf6npp6b-4e928f6d28d5518f1e23d0b0ffdd3640 main_color avia-section-default avia-no-border-styling  avia-builder-el-28  el_after_av_section  el_before_av_section  sezione-pagina-sovrapposta avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2u3b-291d6e7e4f5e59d569c7419f25baa6a2\">\n.flex_column.av-2u3b-291d6e7e4f5e59d569c7419f25baa6a2{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2u3b-291d6e7e4f5e59d569c7419f25baa6a2 av_three_fifth  avia-builder-el-29  el_before_av_one_third  avia-builder-el-first  colonna-1-pagina-interna first flex_column_div av-animated-generic bottom-to-top av-zero-column-padding '     ><p><section  class='av_textblock_section av-7mmtb-83b836e2887f781a83dee8d14c876fbe'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"divisore-prodotti\">\/<\/span>ORGANIZATION <span class=\"divisore-prodotti1\">\/<\/span>CUSTOMER SERVICES<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kf6k3ibv-257113d3eba7e69b30c58169898b04c6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Stability of the production process<\/h2>\n<p>Once we have <strong>established the technical and quality requirements with the customer<\/strong>, a bill of materials is created which sets out exactly what characteristics the product should have.<\/p>\n<p>This document is used for <strong>quality checks<\/strong> during production and ensures that there are no differences between the first and last piece produced by the machine, and thus for all subsequent productions.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dkrx3-73876e30a66f55d468dc9242331babd6\">\n.flex_column.av-dkrx3-73876e30a66f55d468dc9242331babd6{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\nbackground-color:#858788;\n}\n<\/style>\n<div class='flex_column av-dkrx3-73876e30a66f55d468dc9242331babd6 av_one_third  avia-builder-el-32  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-animated-generic right-to-left '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6k3ibv-39cb6b28cf0a17938eec2503541fdf3c\">\n#top .av_textblock_section.av-kf6k3ibv-39cb6b28cf0a17938eec2503541fdf3c .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kf6k3ibv-39cb6b28cf0a17938eec2503541fdf3c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>We use <strong>TPM (Total Productive Maintenance)<\/strong> to regularly maintain all our production facilities.<br \/>\n<strong>Machine efficiency<\/strong> helps to guarantee product quality, reduces unforeseen events, production stops and enables us to keep our delivery promises.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kf6npp6b-a4a3e3814ac88a3e20a6e310779f34ee\">\n.avia-section.av-kf6npp6b-a4a3e3814ac88a3e20a6e310779f34ee{\nbackground-color:#f3f6f9;\nbackground-image:unset;\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-kf6npp6b-a4a3e3814ac88a3e20a6e310779f34ee main_color avia-section-default avia-no-border-styling  avia-builder-el-34  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2889'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-2u3b-a18a54fe76eafabc0ca1b508cc5246dd sc-av_one_third av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2u3b-a18a54fe76eafabc0ca1b508cc5246dd\">\n.flex_column.av-2u3b-a18a54fe76eafabc0ca1b508cc5246dd{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2u3b-a18a54fe76eafabc0ca1b508cc5246dd av_one_third  avia-builder-el-35  el_before_av_one_third  avia-builder-el-first  colonna-1-pagina-interna first flex_column_table_cell av-equal-height-column av-align-top av-animated-generic bottom-to-top av-zero-column-padding '     ><p><section  class='av_textblock_section av-7mmtb-83b836e2887f781a83dee8d14c876fbe'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"divisore-prodotti\">\/<\/span>ORGANIZATION <span class=\"divisore-prodotti1\">\/<\/span>CUSTOMER SERVICES<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kf6k3ibv-257113d3eba7e69b30c58169898b04c6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Print quality validated by mass retailers<\/h2>\n<p>We are proud to say that the <strong>print quality<\/strong> of our products is judged to be of excellent quality by our customers, in particular by <strong>major retailers<\/strong>.<\/p>\n<p>This means that they continue to choose us as a partner and that <strong>new players in the sector<\/strong> have decided to work with us.<\/p>\n<p>We repay the trust placed in us with ever greater commitment to not disappointing expectations.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751\">\n.flex_column.av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751 av_one_third  avia-builder-el-38  el_after_av_one_third  el_before_av_one_third  colonna-1-pagina-interna flex_column_table_cell av-equal-height-column av-align-top av-animated-generic bottom-to-top av-zero-column-padding '     ><p><section  class='av_textblock_section av-7mmtb-83b836e2887f781a83dee8d14c876fbe'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"divisore-prodotti\">\/<\/span>ORGANIZATION <span class=\"divisore-prodotti1\">\/<\/span>CUSTOMER SERVICES<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kf6k3ibv-257113d3eba7e69b30c58169898b04c6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Constant reduction of complaints<\/h2>\n<p>Each new project helps us to put our know-how into practice, while also gaining important insights for <strong>improving and making our work more efficient<\/strong>.<\/p>\n<p>Thanks to numerous <strong>quality checks<\/strong> and the <strong>study of data<\/strong>, we have been able to systematically <strong>reduce<\/strong> the <strong>number of complaints<\/strong> over the years.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751\">\n.flex_column.av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2u3b-c553e3b54ae012a85f7ddb2d3f1ff751 av_one_third  avia-builder-el-41  el_after_av_one_third  avia-builder-el-last  colonna-1-pagina-interna flex_column_table_cell av-equal-height-column av-align-top av-animated-generic bottom-to-top av-zero-column-padding '     ><p><section  class='av_textblock_section av-7mmtb-83b836e2887f781a83dee8d14c876fbe'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span class=\"divisore-prodotti\">\/<\/span>ORGANIZATION <span class=\"divisore-prodotti1\">\/<\/span>CUSTOMER SERVICES<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kf6k3ibv-257113d3eba7e69b30c58169898b04c6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Packaging optimisation<\/h2>\n<p>For each customer we study the best possible packaging, taking into account various aspects including <strong>functionality<\/strong>, <strong>aesthetics<\/strong>, but also <strong>waste reduction<\/strong> and <strong>space optimisation<\/strong>.<\/p>\n<p>The technical team, together with the key account that follows the customer, takes care of the feasibility study, the design, the sampling, right up to product testing.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. 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